Frequently Asked Questions

Make sure you apply the heat all the way around the heel. Start by first applying it in one area until it starts shrinking so it will stay in place. Then gradually work the hair dryer around the entire heel.

Yes you can and it can help hide the already damaged heel. However, dependant on how badly damaged they are, the protector may not be able to shrink to the exact mould of your heel and may have a bump where the heel is damaged if it protrudes from the heel. Try applying one and see how it looks – for most damaged heels it will be perfectly fine.

You cannot overheat them (unless applying excessive heat from something apart from a hair dryer!). The more you heat them the more they shrink (up to 50% of original size). For best results, after they have shrunk to the heel, keep moving the hair dryer around the heel for another 10 seconds approximately to ensure it has completely shrunk to it’s maximum and this also avoids air getting in to it, which will give you the best results.

They are designed to be applied once only which should last a few months at least – dependant on how hard you are on your heels. To remove them you must cut a small slit at the top or bottom of the protector and then peel them apart. So once they have been peeled off, you cannot use them again. stopper).

Once you have shrunk the protector, you must leave them in that position as otherwise you will get air inside of them and then they will not be as subtle in their appearance. Leave them where they have shrunk to and when you are heating them, make sure you position to the correct spot.

Position them from the bottom of your heel (above the rubber heel stopper).

This can be a result of 2 reasons: You have selected a tube size that is too wide for your heel. They will shrink up to 50% of the original size of the tubing. So if you select one which is too wide, then when it shrinks down there may be more than 50% of space required to fit your heel. Simply select the smaller size tubing. Your hair dryer may not be hot enough to heat the tubing to shrink. Most hair dryers are suitable on high heat to shrink the tubing within 30-60 seconds.

This is a personal choice as to where you wish to protect on your heels. Most women will damage the bottom 1.5-3cms of the heel. Have a look at your already damaged heels to get a better idea of where you think you need to protect and then cut to that length.

This is a personal choice that is dependant on how much you wear your heels. It is recommended that you replace them once they look dirty or if you have scuffed them or if you have had them on your heels for some time and air has got through the suction from the shrinkage. They will stay in place indefinitely, so change as per your own preference.